Frequently Asked Questions
Are your products officially licensed?
Yes — every item we sell is 100% officially licensed. We source directly through authorized channels for Marvel, Star Wars, Disney, and Pixar. No knockoffs, no grey market products. Just authentic licensed apparel you can wear with confidence.
Where do you ship?
We ship exclusively across the United States. We currently do not ship internationally.
How long does shipping take?
Orders are typically processed within 1–3 business days. Once shipped, delivery takes approximately 3–7 business days depending on your location. You'll receive a tracking number by email as soon as your order leaves our warehouse.
How do I track my order?
Once your order ships you'll receive a confirmation email with your tracking number. Use it to follow your package directly through the carrier's website at any time.
What is your return policy?
We offer free returns within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached. Visit our Return Policy page for full details.
What sizes do you carry?
Our sizing varies by product and is listed on each product page. We carry sizes across men's, women's, juniors', boys', and girls' fits. Check the size guide on each product page to find your perfect fit.
Do you offer discounts?
Yes! Buy any 3 items and automatically save 20% at checkout — no code needed. We also run seasonal promotions, so sign up for our newsletter to stay in the loop.
Can I change or cancel my order?
We process orders quickly, so changes or cancellations may not always be possible once placed. Contact us as soon as possible via live chat or our Contact page and we'll do our best to help.
The item I want is out of stock — will it come back?
Stock availability depends on our licensed suppliers. Contact us and we'll let you know if and when it's expected back.
How do I get in touch?
You can reach us via live chat (available on the site) or through our Contact page. We aim to respond to all enquiries within 1 business day.